Yale quality policy Yale is a brand wholly owned by ASSA ABLOY AB. Yale designs, manufactures, tests and markets high quality locks and security hardware. Our quality management objective is to achieve customer satisfaction through continual improvements and by ensuring that the Yale product quality, positioning and communications are consistent around the world. We have identified clear, deliverable values which make our Yale brand special. The importance of having a clear internal vision about Yale and maintaining strict guidelines in order to achieve our vision of total customer satisfaction is imperative. As the leading global brand in the residential and consumer markets, we will maintain our leadership by combining our global presence with the local knowledge and expertise of ASSA ABLOY and Yale personnel worldwide. By proactively researching our customer needs both for today and into the future and by developing affordable quality products incorporating new technologies in our solutions we endeavor to continually exceed our customers’ expectations.